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Privacy Policy

Last updated: 18th November 2025

FakeOut Live (“we”, “us”, “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or submit an enquiry.

1. Information We Collect

Information You Provide

  • Name

  • Email address

  • Phone number

  • Event details (event type, date, venue, preferences)

  • Any information you choose to include in your enquiry

Information Automatically Collected

When you browse our website, we may collect:

  • IP address

  • Device and browser information

  • Pages visited

  • Time spent on the site

  • Cookies and similar tracking technologies

Information from Meta (Facebook & Instagram Lead Ads)

If you submit a Meta Lead Form:

  • Meta may pre-fill basic profile information

  • We only receive the information you choose to submit

2. How We Use Your Information

We use your information to:

  • Respond to your enquiry

  • Provide quotes, availability and booking details

  • Contact you about your event

  • Improve our website and services

  • Comply with legal obligations

We do not sell or share your information for marketing purposes.

3. Legal Basis for Processing (GDPR)

We process your data under:

  • Consent — when you submit a form

  • Contract — when responding to booking requests

  • Legitimate interest — to run and improve our business

  • Legal obligation — if we must retain records

4. How We Store & Protect Your Data

We use appropriate security measures including:

  • Secure servers

  • Access control

  • Encrypted connections (SSL)

  • Regular monitoring

We only keep your data for as long as necessary for the purposes described in this policy.

5. Sharing Your Information

We may share your data with:

  • Wix (our website platform)

  • Meta (if you interact via Facebook or Instagram)

  • Email service providers

  • Event partners or musicians (only if required to answer your enquiry)

We do not sell or trade your personal information.

6. Cookies

Our website uses cookies to:

  • Improve user experience

  • Analyse website traffic

  • Provide personalised content

You can control cookies through your browser settings.
More information: https://www.allaboutcookies.org/

7. Your Rights (GDPR)

You have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Withdraw consent

  • Request data portability

  • Object to processing

To exercise these rights, contact us at:

📧 fakeoutlive@gmail.com

8. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 16.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

10. Contact Us

If you have questions about this policy or how we use your data, contact us at:

📧 fakeoutlive@gmail.com
📍 United Kingdom

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